We do not offer a remote ordering facility for deliveries.
We prefer customers to visit the site & choose the exact plants, pots etc that they desire to have delivered. Delivery can then be arranged at the time of purchase in store. This avoids the disappointment of delivering something that does not meet the purchasers criteria & adds security to the purchaser that the items chosen by them, are indeed the items that are delivered.
Please note our delivery service is kerbside only. You must arrange to have your delivery met by yourself or a trusted person / persons.
Movement of your purchases from kerbside to garden is your responsibility.
If no-one is there to meet your delivery it will be returned to us and a new delivery date and charge will be arranged.
To qualify for our delivery service, there is a minimum spend amount of £25 per order.
Deliveries of compost, aggregates & mulches are limited to 15 bags per order as the weight of these products can exceed the capacity of our delivery vehicle. Acceptance of orders containing solely compost, aggregates, mulches etc will still be subject to scrutiny of our store manager. If it is deemed that our vehicle is overweight for any given delivery date, we reserve the right to cancel & re-shedule orders of this nature. Full re-funds will be available if an order is cancelled & alernate suitable delivery dates cannot be arranged.
Deliveries may not be ‘pooled’ or split. Each delivery is to a single address. If items are required to be delivered to more than one location, a delivery charge to each location is applicable.
We cannot give you an exact delivery time but all are usually between 9am and 3pm. On some occasions deliveries may be performed past 3pm if circumstances conspire against our best efforts. We will endeavour to inform you if this is likely to be the case.
Weekend deliveries are NOT available. At the moment we offer deliveries on Mondays, Wednesdays & Fridays.
PLEASE NOTE We are now inside the London Ultra Low Emissions Zone. We do not accept responsibility for the the payment of ULEZ fines issued to customers when visiting our establishment nor do we accept responsibility for ULEZ fines issued to customers returning faulty or unsuitable goods.
If you do not wish to use our delivery service, we will hold your order for a maximum of ten days from the day of purchase. You can then arrange your own pick up.
After the completion of our new shop building early 2018, we were able to instal a fabulous new till system. A system capable of offering us far more retail capabilities than we have ever been able to achieve thus far. One of those new things is very exciting for you, our customer.
We can now offer you a customer loyalty card. Yes you can become part of the Clockhouse Garden Gang.
Every £1 you spend in store translates to 1point (worth 1p) which you can save up to use against any other purchase at any time in the future. You can use part of your balance or all of it. Its up to you.
From time to time we intend to run special points events for ‘Gang’ members plus there will be certain items throughout the year that will have double (or more) points attached.
It has been a long time coming & we are very pleased that we now have the abitlity to run such a scheme. Just another way of us giving something back to you.
Garden retail like it used to be.
Here at Clockhouse Nursery we pride ourselves in providing reasonably priced plants & the products you need to grow them effectively.
That is all.
So, no need to wade through the tide of unnecessary paraphernalia that you will find in most modern garden centres.
No need to worry about parking either as we have over 150 spaces available.
We are a CASHLESS establishment. Accepted payment metohds: credit / debit cards (contactless or otherwise), Gift vouchers & voucher cards, Apple or Android Pay.
This IS perfectly legal: https://www.bankofengland.co.uk/explainers/what-is-legal-tender
Our Autumn and Winter times are 9am - 4pm, 7 days a week.
(Nov 1st - Jan 31st) Excluding Christmas closures.
We are a CASHLESS retailer. Accepted payment metohds: credit / debit cards (contactless or otherwise), Gift vouchers & voucher cards, Apple or Android Pay (Free WIFI available).
In the UK it is not illegal for businesses to refuse cash as payment and, in the same breath, it’s not illegal for them to refuse card payments, either. See what The Bank of Engand say here: https://www.bankofengland.co.uk/explainers/what-is-legal-tender
In the Spring and Summer we’re open 9am - 5pm, 7 Days a week, including Bank Holidays!
Here is a calender showing roughly what times of year different plants are available.View Full Size Map
Not many Garden Centres can boast over ninety years of history, and yes, we have seen many changes over that period. Indeed change will continue as we strive always to supply the best in plants and facilities. One thing, however, will never change:
The core philosophy first introduced by Archibald John Mills way back in 1928 remains - the philosophy that built the company’s reputation, sustains it now, and will guide it in the future:
The best way to keep gardeners happy is to offer them plants of the highest quality, sold at reasonable prices.Read more